Privacy Policy

Privacy Policy – WhatsEG Last Updated: [10/10/2025] Welcome to WhatsEG (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, and services (collectively, the “Platform”). By accessing or using WhatsEG, you consent to the practices described in this Privacy Policy. 1. Information We Collect We may collect the following types of information: a. Personal Information Name, email address, phone number, company name, and billing details provided during registration or subscription. b. Usage Information Data about how you use the Platform, including login times, browser type, device information, and IP address. c. WhatsApp Data Message content, contact lists, and campaign performance metrics processed through WhatsEG’s integration with your WhatsApp Business Account. (Note: We do not access or store WhatsApp messages unless you explicitly authorize such access for functionality.) d. Payment Information Payment method details handled securely via third-party payment processors. We do not store credit card or financial data on our servers. 2. How We Use Your Information We use the collected data to: Provide, operate, and improve our services. Authenticate users and manage accounts. Send system updates, support messages, and marketing communications (where permitted). Analyze platform performance and enhance user experience. Comply with legal obligations and prevent fraud or misuse. 3. Data Sharing and Disclosure We do not sell or rent your personal data. We may share information only with: Service providers who assist in hosting, analytics, or payment processing. Regulatory authorities when required by law or court order. Partners or vendors under confidentiality agreements to provide integrated services. 4. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymized. 5. Cookies and Tracking WhatsEG uses cookies and similar technologies to enhance performance and user experience. You can control or delete cookies through your browser settings, though some features may not function properly if cookies are disabled. 6. Data Security We implement industry-standard security measures, including encryption, access control, and regular audits, to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security. 7. Your Rights (GDPR Compliance) If you are located in the European Union or other regions with data protection laws, you may have the right to: Access, correct, or delete your personal data. Restrict or object to data processing. Request data portability. Withdraw consent at any time. To exercise these rights, please contact us at: privacy@eg2.top